Illusion Creative LLC ("we," "our," or "us") operates illusioncreative.net (the "Site"). This policy explains what information we collect, how we use it, and the choices you have. By using the Site you agree to this policy.
Information We Collect
- Information you submit. Name, email, phone number, company, and message details you provide through contact forms, newsletter signups, or the free audit request.
- Automatic data. Browser type, device, referring URL, pages viewed, and approximate location, collected via standard server logs and Google Analytics (GA4).
- Cookies. Small files used to remember preferences and support analytics. You can disable cookies in your browser settings.
How We Use It
- Respond to inquiries and deliver the services you request.
- Send audit results, proposals, invoices, and project updates.
- Improve the Site, measure marketing effectiveness, and diagnose technical issues.
- Comply with legal obligations and enforce our terms.
Third-Party Services
We rely on reputable vendors to operate the Site, including GreenGeeks (hosting), Google Analytics (traffic analytics), Stripe (payments), and Calendly (scheduling). Each has its own privacy practices, which we encourage you to review. We do not sell your personal information.
Data Retention & Security
We keep submissions only as long as needed to fulfill the purpose described above or as required by law. We use reasonable technical and administrative safeguards to protect your data, but no system is 100% secure.
Your Choices
- Unsubscribe from marketing emails at any time using the link in the footer of each message.
- Request access to, correction of, or deletion of your personal information by emailing intel@illusioncreative.net.
- Opt out of Google Analytics using the browser add-on.
Children's Privacy
The Site is intended for business users and is not directed to children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. Material changes will be posted here with a revised "Last updated" date.
Contact Us
Illusion Creative LLC · Houston, TX · intel@illusioncreative.net · 713-446-0345